Richard trains security and surveillance teams, armed and unarmed, on the disciplines he has run for 28 years, from the casino floor to businesses far beyond it. Every module is built for the group in the room, delivered by the person who wrote it, and grounded in incidents that actually happened.
Ask any claims adjuster or defense attorney where cases are lost, and they will point to the same two places: the incident report that falls apart under cross-examination, and the investigation that was closed before it was finished. Those are the most expensive gaps in any security department, and they are exactly where Richard's training starts.
An incident report is written for three readers the officer will never meet: the adjuster, the regulator, and the jury. This training rebuilds how a team documents, from the first radio call to the final narrative, so the paperwork defends the property instead of testifying against it.
Interviewing, evidence handling, chain of custody, working alongside law enforcement, and knowing when a case is actually closed. Built from thousands of investigations, many run in partnership with local and federal agencies.
What happens after the incident decides what it costs. Documentation standards, insurer communication, and the practices that keep a defensible claim from becoming an expensive settlement.
This happened. Now what? Teams work through real incidents decision by decision: if this, then this. The reps are built before the night they are needed, which is the only time they can be.
Firearms training and qualification for armed teams, delivered by an NRA certified instructor and a CCW instructor registered with the Las Vegas Metropolitan Police Department, alongside TASER and less-lethal standards certified through Axon. The armed guard policies and procedures come with the training, so the program stands behind the weapon, not just beside it.
The full pipeline, from new-hire fundamentals through use of force, firearms and less-lethal standards, game protection, surveillance craft, workplace violence response, and guest-facing posture, up to supervisor and leadership development. A department built course by course.
Casino floors, grocery groups, retail operations, family-owned businesses: the discipline travels, and every module is customized to the group in the room. If people, cash, and reputation are on the line, the training fits.
Course outlines are not published. The material is the product, and it is delivered by the person who lived it. What your team gets cannot be improvised from a syllabus, and it is not available anywhere else.
For owners, boards, commissions, and leadership teams, Richard delivers keynotes, executive briefings, and closed-door sessions on the state of gaming risk: what negligent security litigation now costs, what regulators expect a program to prove, and what the best-run properties do differently. Speaking engagements are taken on selectively.
Share what your team needs and where you are.
Sessions are built for the property and scheduled directly with Richard.